| VersaSRS - Help Desk - Service Desk - ITSM 5.0 - Detailed Description Page |
|
Program ID: |
27190 |
| Author: |
VersaDev All programs by this author |
| Downloads: |
7252 |
| License: |
Demo [?] |
| Cost: |
$0.00 US |
| Operating Systems: |
   |
| Size: |
14012K |
| Release Status: |
new |
| Last Updated: |
0000-00-00 |
| Our Rating: |
 |
| Users Rating: |
 (total votes: 0) |
| Feedback: |
Report broken download Report spyware [?] |
 versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Keywords: Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue Tracking, Self Help, Support, Case, Issue, ticket, CRM,
Recent Changes:
Install Support:
Supported Languages: English
Additional Requirements:
|
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